CAN I CHANGE THE LANGUAGE AND CURRENCY OF THE SITE?
Yes, select your country or region to change the language and currency by going to CHANGE LANGUAGE AND CURRENCY.
WHAT IS THE SHIPPING COST?
The shipping cost to any country in the world is $36 USD.
HOW CAN I GET FREE WORLDWIDE SHIPPING?
Free worldwide shipping is available for purchases starting at $100 USD using the code "FREESHIPPING" at checkout.
HOW ARE WORLDWIDE SHIPMENTS MADE?
Shipments are made through DHL and FedEx Express.
WHERE I CAN GET MY ORDER?
Shipments are made worldwide.
HOW MUCH TIME WILL THE ORDER LAST?
The estimated delivery time depends on the country of destination.
- Shipping to America: 4 - 7 business days.
- Shipping to Europe: 7 - 9 business days.
- Shipping to Asia: 7 - 12 business days.
- Shipping to Oceania: 7 - 12 business days.
- Shipping to Africa: 7 - 12 business days.
- Venezuela, Cuba and China: 3 - 4 weeks.
CAN I TRACK MY ORDER?
We will send you an email with the tracking number and the instructions so that you can track your order.
WHAT DO I DO IF THE DELIVERY DEADLINE HAS ALREADY PASSED AND I HAVE NOT RECEIVED MY ORDER?
Please send us an email to [email protected] or write to our WhatsApp communicating such a situation.
IF APPLICABLE, MUST I PAY CUSTOMS FEES?
International shipments may be subject to import taxes and/or customs duties depending on the country of destination, which are the responsibility of the recipient.