FAQ

HOW DO I BUY?

Simply click on the product and size that interests you to add it to your shopping cart. You can add as many products as you want. When you finish, access your cart and the summary of your purchase will appear. Chose delivery and payment method and that's it. We will keep you updated on the status of your order by email.

DO I HAVE TO REGISTER TO BUY SOMETHING?

No, it is not necessary to register to be able to make the purchase.

HOW DO I GET THE 20% OFF DISCOUNT?

The discount is automatically applied to the prices of the promotional products.

WHAT FORMS OF PAYMENT CAN I TAKE ADVANTAGE OF TO MAKE MY PURCHASE?

You can pay by credit card, debit card and PayPal.
   

IS IT SAFE TO BUY ON THIS SITE?

Yes. Leading payment platforms are used that guarantee security in all operations.

CAN I CHANGE THE LANGUAGE AND CURRENCY OF THE SITE?

Yes, select your country or region to change the language and currency by going to CHANGE LANGUAGE AND CURRENCY.

WHAT IS THE SHIPPING COST?

The shipping cost to any country in the world is $36 USD.

HOW CAN I GET FREE WORLDWIDE SHIPPING?

Free worldwide shipping is abailable for purchases over $100 USD using the code "FREESHIPPING" at checkout.

HOW ARE WORLDWIDE SHIPMENTS MADE?

Shipments are made through DHL and FedEx Express.
 

WHERE I CAN GET MY ORDER?

Shipments are made worldwide.

HOW MUCH TIME WILL THE ORDER LAST?

The estimated delivery time depends on the country of destination.

• Shipping to America: 4 - 7 business days.
• Shipping to Europe: 7 - 9 business days.
• Shipping to Asia: 7 - 12 business days.
• Shipping to Oceania: 7 - 12 business days.
• Shipping to Africa: 7 - 12 business days.
• Venezuela, Cuba and China: 3 - 4 weeks.

CAN I TRACK MY ORDER?

We will send you an email with the tracking number and the instructions so that you can track your order.

WHAT DO I DO IF THE DELIVERY DEADLINE HAS ALREADY PASSED AND I HAVE NOT RECEIVED MY ORDER?

Please send us an email to [email protected] or write to our WhatsApp communicating such a situation.

IF APPLICABLE, MUST I PAY CUSTOMS FEES?

International shipments may be subject to import taxes and/or customs duties depending on the country of destination, which are the responsibility of the recipient.

WHAT IS MY SIZE?

You can check it by entering the SIZE GUIDE. If you have any questions or queries write to our WhatsApp and we will respond instantly!

CAN I MAKE RETURNS & EXCHANGES?

Yes, for more information go to RETURNS AND EXCHANGES.

ANY OTHER QUESTION?

Write us on our WhatsApp and we will respond right away!